AI Workforce Management

Care has better uses for paper.

There are better things to do with paper than timesheets and rotas. We asked 318 care leaders what admin is really costing them - in hours, agency spend, and in the things their teams no longer have time for.

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the problem

What paperwork really costs

Our research with Care England found that when shifts go uncovered, the activities are the first thing cut. Paperwork is a big part of why.

Workforce inefficiency

80% report time lost to manual processes and workarounds.

Teams absorb the gaps

54% rely on overtime and 47% turn to agency to keep shifts covered.

The activities are what go

23% leave shifts uncovered - and when that happens, activities are the first thing cut.

Watch

See Sona in action

A short walkthrough of how it works and what teams get out of it.

the solution

The time is already there

Sona clears the administrative burden that sits between care managers and the job they actually came to do.

Reporting that builds itself

No more compiling the same numbers from four systems. Liaise went from 40+ hours a week of admin to near zero.

Managers back on the floor

Rotas, shift cover and timesheets stop eating the week. Cartrefi released 26,000 managers hours a year.

Service quality at scale

Consistent care across every home, and managers with more time for what got them into care.

Customer Stories

Trusted by businesses who care about efficiency and performance

“I've implemented Sona twice now. I'd do it a third time. There is nothing else out there that offers what Sona offers.”

Claire Kennedy

Chief People Officer, Liaise

Revenue Saved

In the past financial year

40h

Saved Per Week

In HR admin time

“1% was our calculated target and in month four of full roll-out, we're saving about 1.5% of total payroll.”

John Godden

CEO, Salutem Healthcare

1.5%

Labour Reduction

Of total payroll

$1.7M

Workforce Savings

Annual cost reduction

Platform

One platform for all of your workforce decisions

Sona brings together the systems and data your care organisation relies on every day, and turns them into clear, actionable decisions.

Roster around the people you support, matching care workers to residents based on care plans, skills, and qualifications.

Care matchingSkill-basedPerson-centered

Build smarter schedules automatically, handling complex shift patterns, working regulations, and care continuity requirements.

Auto-schedulingShift patternsCompliance

DBS monitoring, mandatory training tracking, incident reporting, and medication management with complete audit trail.

DBS monitoringTraining trackingAudit trail

Track hours worked for care, break compliance, and sleep-in shift management.

Clock-in/outSleep-insBreak compliance

Ensure accurate, compliant payroll handling sleep-ins, waking nights, on-call rates, and complex allowances.

Complex allowanceSleep-in ratesAudit-ready

Employee records, right-to-work documentation, onboarding, and instant messaging in one connected system.

Right-to-workOnboardingMessaging

Meet Raffy

Make every manager your best manager

Raffy is Sona's in-product AI assistant. It explains what's happening, why it matters, and what to do next, so managers can act with confidence instead of reacting too late.

Less admin. Better decisions. Stronger performance.

See Raffy in action

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How many hours is your organisation losing to admin?

Cartrefi Cmyru got 26,000 managers hours back in a year. Twenty minutes with us will tell you whether those hours exist in your organisation.