Raffy is Sona's in-product AI assistant. It explains what's happening, why it matters, and what to do next, so managers can act with confidence instead of reacting too late.
Less admin. Better decisions. Stronger performance.
Sona helps care providers improve efficiency and care quality by raising the standard of workforce decisions across every location. Designed for social care by a team of industry experts.
DBS check due
2 renewals this month
99.8%
payroll accuracy rate
Sleep-ins & enhancements included
Skills matched
3 qualified staff for Unit B
Sleep-in logged
22:00 – 07:00 · Unit C
DBS check due
2 renewals this month
99.8%
payroll accuracy rate
Sleep-ins & enhancements included
Skills matched
3 qualified staff for Unit B
Sleep-in logged
22:00 – 07:00 · Unit C
DBS check due
2 renewals this month
99.8%
payroll accuracy rate
Sleep-ins & enhancements included
Skills matched
3 qualified staff for Unit B
Sleep-in logged
22:00 – 07:00 · Unit C
DBS check due
2 renewals this month
99.8%
payroll accuracy rate
Sleep-ins & enhancements included
Skills matched
3 qualified staff for Unit B
Sleep-in logged
22:00 – 07:00 · Unit C
Reduce over- and under-staffing by aligning schedules to real demand, not outdated forecasts.
Maintain consistent standards across every location, even as conditions change day to day.
Give every manager the insight and guidance they need to make better decisions, without hours of admin.
Sona brings together the systems and data your care organisation relies on every day, and turns them into clear, actionable decisions.
Roster around the people you support, matching care workers to residents based on care plans, skills, and qualifications.
Build smarter schedules automatically, handling complex shift patterns, working regulations, and care continuity requirements.
DBS monitoring, mandatory training tracking, incident reporting, and medication management with complete audit trail.
Track hours worked for care, break compliance, and sleep-in shift management.
Ensure accurate, compliant payroll handling sleep-ins, waking nights, on-call rates, and complex allowances.
Employee records, right-to-work documentation, onboarding, and instant messaging in one connected system.
Powered by Raffy, Sona's AI assistant
Raffy is Sona's in-product AI assistant. It explains what's happening, why it matters, and what to do next, so managers can act with confidence instead of reacting too late.
Less admin. Better decisions. Stronger performance.
“I would rate this as the best system/product launch we have ever done.”
Neil Williamson
Chief Operating Officer, Popeyes UK
4%
Labour Reduction
Across all UK locations
£6.4M
Workforce Savings
Annual cost reduction
“I've implemented Sona twice now. I'd do it a third time. There is nothing else out there that offers what Sona offers.”
Claire Kennedy
Chief People Officer, Liaise
2%
Revenue Saved
In the past financial year
40h
Saved Per Week
In HR admin time
“We honestly couldn't be happier… things are more streamlined and we're spending far less time chasing problems.”
Dawn Humphries
Head of HR & Training, Paul Bakery
100%
App Adoption
Proven productivity gains
33
Locations Live
Across all sites
“1% was our calculated target and in month four of full roll-out, we're saving about 1.5% of total payroll.”
John Godden
CEO, Salutem Healthcare
1.5%
Labour Reduction
Of total payroll
$1.7M
Workforce Savings
Annual cost reduction