Always-on recruitment: a Sona and KAM Insight white paper for retail and hospitality
84% of candidates have abandoned a job application. We worked with KAM Insight to survey 538 UK retail and hospitality employees on what they want from hiring, and where they want AI or a person. This white paper sets out the findings and four principles for faster, fairer hiring.
Discover:
- Why 84% of candidates abandon applications
- What shift workers need, with 44% most likely to apply on a weekday evening or late at night
- Where candidates welcome AI (87% for updates and reminders) and where they want a person (64% for pay, shifts or contract terms)
- Four principles for hiring that is fast, flexible, fair and human where it matters
📊 Download the free white paper and see how your hiring process compares with what candidates now expect.