AI Workforce Management for Hotels

Better decisions. Stronger margins.

Sona helps hotel groups improve efficiency, increase profitability, and deliver high quality service by enabling better workforce decisions across every property.

Book a demo

Clear decisions. Lower costs. Better service.

Adapt to demand per team

Every department has its own forecasting logic - built to its specific drivers, not averaged across your property.

Deliver a great guest experience

Maintain consistent service quality across every hotel and department, even when conditions change day to day.

Raise manager effectiveness

Give every manager - whether they're running a kitchen, a spa, or a front desk - the insights they need to make better decisions.

How Sona Works

Each department is different. Sona adapts to all of them.

Sona can be configured to the specific rules of each hotel department, so your whole property runs on one platform without losing the operational logic that makes each team work.

Understand demand as it changes, using booking, revenue and operational signals to optimise labour productivity.

Demand planningLabour optimisationReal-time insights

Build smarter schedules automatically, balancing cost control, coverage, skills, and employee preferences.

Auto-schedulingTime & attendanceCompliance-ready

Capture hours worked, breaks and overtime accurately, with tight links to scheduling and payroll.

Feature tagFeature tagFeature tag

Reduce manual work with clean, compliant outputs - including Right to Work visibility, visa controls and audit-ready records.

Auto-calculationsError reductionAudit-ready

Create a joined-up employee experience: onboarding, training tracking, document management and instant messaging.

OnboardingAbsence managementDocumentation

Meet Raffy

Make every manager your best manager

Raffy is Sona's in-product AI assistant. It explains what's happening, why it matters, and what to do next, so managers can act with confidence instead of reacting too late.

Less admin. Better decisions. Stronger performance.

See Raffy in action

Loading App...

Customer Stories

Trusted by businesses who care about efficiency and performance

“What Sona’s given us is that one source of truth — a base for all future decisions.”

Andi Fletcher

Head of People & Experience

4,000+

Hours Saved

Hours saved on payroll admin time per year

3 -> 1

Payroll systems consolidated

Increased efficiency

Start making better workforce decisions

See how Sona helps large organisations improve efficiency, protect service quality, and perform better at scale.