AI Workforce Management

AI for modern retail

Sona helps retail operators improve efficiency and performance by raising the quality of workforce decisions across every store location

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Why Sona

Clear decisions. Lower costs. Better performance.

Stop under-staffing your peak periods

Intelligent demand forecasting

Have your best GMs' instincts, running every site

Top performers → labor rules

Build compliant schedules in minutes, not hours

Auto-scheduling

How Sona Works

One platform for all of your workforce decisions

Sona brings your systems and data together, providing clear insights and recommendations.

Understand demand as it changes, using real-time operational data to optimise labour productivity.

Demand planningLabour optimisationReal-time insights

Track time and attendance. Build smarter schedules automatically, balancing cost control, coverage, and compliance.

Auto-schedulingTime & attendanceCompliance-ready

Manage onboarding, engagement, training, and absence in one connected system.

OnboardingAbsence managementDocumentation

Ensure accurate, compliant payroll with fewer manual checks and corrections.

Auto-calculationsError reductionAudit-ready

Meet Raffy

Make every manager your best manager

Raffy is Sona's in-product AI assistant. It explains what's happening, why it matters, and what to do next, so managers can act with confidence instead of reacting too late.

Less admin. Better decisions. Stronger performance.

See Raffy in action

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Customer Stories

Trusted by businesses who care about efficiency and performance

“We honestly couldn't be happier… things are more streamlined and we're spending far less time chasing problems.”

Dawn Humphries

Head of HR & Training, Paul Bakery

100%

App Adoption

Proven productivity gains

Locations Live

Across all sites

“Since implementing Sona in July, we have realised more than 0.8% point in labour savings through effective people positioning and non-emotive scheduling.”

Neil Williamson

Chief Operating Officer, Popeyes UK

Labour Reduction

Across all UK locations

1% point

Labour Saving

Realised since July

Start making better workforce decisions

See how Sona helps large organisations improve efficiency, protect service quality, and perform better at scale.