High staff churn in H1 could be costing you peak season revenue
Staff churn has always been treated as an HR problem. Something to monitor, report on, and accept as part of life in hospitality. But what if it's actually a revenue problem?
News, research and insights from the world of frontline work — expert perspectives on workforce management, AI innovation, and operational excellence.
In this wide-ranging conversation, Kate Nicholls, Chair of UKHospitality, joins Paul Watson from Sona for a discussion facilitated by Mark Stretton, CEO at Fleet Street. Together, ...
Sona has announced the appointment of Richard Tallboy as Chief Information Officer Advisor, a newly created executive advisory role designed to accelerate the company’s enterprise ...
In the latest episode of the Tech on Toast Podcast, our co-founder and CTO Ben Dixon sat down to talk about one of hospitality’s biggest (and most misunderstood) challenges: ...
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