The Challenge
With 3,000 staff across multiple sites, Salutem lacked visibility into sickness trends, staffing risks, and wellbeing concerns. Managers were spending excessive time on admin rather than caring for residents, and the organisation had no centralised way to track workforce performance.
“These savings — almost £1.3m in the first four months — we can reinvest in our people.”
The Solution
Salutem rolled out Sona across their entire organisation, giving managers and the CEO real-time dashboards covering staffing, sickness, wellbeing, and compliance, providing visibility across all 3,000 staff that Salutem had never had before.
| Before Sona | After Sona |
|---|---|
| Paper-based rota systems across multiple sites | Centralised digital scheduling across all locations |
| No real-time data on shift coverage or staffing gaps | Real-time visibility into coverage, agency, and compliance |
| Manual payroll processes prone to errors | Automated T&A data flowing directly into payroll |
The platform eliminated the manual complexity and administrative burden of their previous scheduling process, giving care managers back valuable time to focus on quality care delivery and resident wellbeing.
“It is so easy to use. For payroll, the transparency is a huge advantage because people rely on being paid correctly. You can't mess that up. Sona helps us get things right every single time.”
The Results
At a glance, this is the impact Salutem saw once Sona was live across the organisation:
- £1.3m in payroll savings
- 4 - 8h saved per week per manager in admin time
- Near 100% staff adoption of platform within the first 3 months
- Universal positive feedback from frontline teams
- Increased consistency of care for supported individuals
“Sona is saving us money, improving wellbeing, and giving me visibility across 3,000 staff in seconds. It’s the best system rollout we’ve ever done.”
