Raffy is Sona's in-product AI assistant. It explains what's happening, why it matters, and what to do next, so managers can act with confidence instead of reacting too late.
Less admin. Better decisions. Stronger performance.
Turn rich operational data into trusted, store-specific workforce decisions. Explain every recommendation, adapt schedules live, and get visibility to improve performance.
Your labor percentage is a metric, not an operating procedure. And you can't optimise the headcount for each day using a weekly average.
Understaffed peaks turn guests away, overstaffed lulls burn payroll. The week's labor target average hides both.
Sona forecasts demand per site, models the correct head count, and builds the schedule. Labor % becomes an outcome rather than a control.
Three steps between what your sites will sell and who is working. Sona AI gives you clear reasoning to make better decisions at each stage.
A demand curve that reads catering, sentiment, and store conditions (not just sales and weather), and shows exactly why it built your schedule.
Sona combines the demand forecast and nuances of each site to determine an optimal headcount and schedule for every role.
Sona builds the schedule accounting for individual employees availability, skills, certifications, contracted hours, and local state compliance. Managers review and publish rather than build from scratch.
Sona's AI gives managers the insights and reasoning they need to make better decisions.
Match headcount to real demand; reduce over and understaffing.
Run every site like your best site; improve quality service.
Maintain full compliance with labor laws across all 50 states.
Enterprise clients
Active employee users
Active sites
Shifts scheduled
Raffy is Sona's in-product AI assistant. It explains what's happening, why it matters, and what to do next, so managers can act with confidence instead of reacting too late.
Less admin. Better decisions. Stronger performance.
“I would rate this as the best launch we have ever done.”
Neil Williamson
Chief Operating Officer, Popeyes
3.8%
Labor Cost Reduction
1ppt
Labor Spend Improvement
Labor costs come down. Service quality goes up. Admin work that once took hours now takes minutes – or happens automatically.
Labor cost reduction in the first month
EBITDA improvement at enterprise scale
Per manager per week saved on admin