Articles and insights tagged "hospitality".
Across the sector, teams are losing time, patience, and motivation because of outdated, disconnected, or inefficient processes. And while the conversation often focuses on guest ...
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Spending a morning with Hospitality leaders at a recent briefing meant there was only one topic on everyone’s mind: the Budget. The conversation was honest, practical, and full of ...
The Budget confirms what operators have been feeling for months: labour costs are rising, tax burdens are heavier, and consumer confidence is shaky.
Sona’s CTO Ben Dixon breaks down what Agentic AI really is, how it differs from Machine Learning, and why it could revolutionise the Hospitality industry without replacing the ...
Understand Agentic AI: what it is, how it differs from machine learning, workflows, and chatbots, and why legacy WFM systems fall short. See real-world examples, learn how ...
Discover how hospitality Agentic AI is transforming Hospitality operations with autonomous digital agents that forecast demand, optimise staffing, and uncover real-time ...
AI might feel like magic—but as Ben Dixon, CTO and co-founder of Sona, explained on the Hospitality Mavericks podcast, its real power lies in enabling people, not replacing them.
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Steve Rockey, People Director at The PIG Hotels, is joined by Sona's VP of Hospitality, Paul Watson, in conversation on the culture strategies that deliver high performance teams.
Here are the main takeaways from Sona’s webinar on closing the labour gap in the Hospitality industry.
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