High staff churn in H1 could be costing you peak season revenue
Staff churn has always been treated as an HR problem. Something to monitor, report on, and accept as part of life in hospitality. But what if it's actually a revenue problem?
Articles and insights tagged "hospitality".
Staff churn has always been treated as an HR problem. Something to monitor, report on, and accept as part of life in hospitality. But what if it's actually a revenue problem?
We recently brought together a group of senior hospitality leaders for a closed-door workshop in London. No demos. No sales pitches. Just an honest conversation about what's ...
We brought together hospitality leaders, operators and employment law experts to unpack what the Employee Rights Act will really mean for hospitality.
In this wide-ranging conversation, Kate Nicholls, Chair of UKHospitality, joins Paul Watson from Sona for a discussion facilitated by Mark Stretton, CEO at Fleet Street. Together, ...
Sona has announced the appointment of Richard Tallboy as Chief Information Officer Advisor, a newly created executive advisory role designed to accelerate the company’s enterprise ...
In the latest episode of the Tech on Toast Podcast, our co-founder and CTO Ben Dixon sat down to talk about one of hospitality’s biggest (and most misunderstood) challenges: ...
This year has been a pivotal year for AI developments and it's evident the technology is deepening its role in hospitality, as the Business Confidence Survey from CGA by NIQ and ...
As a rapidly growing 300-site business operating across three brands, Loungers needed a solution that could help them harness the latest tech and AI to achieve their strategic ...
Sona’s VP of Hospitality breaks down what Agentic AI really means for hospitality beyond the buzzwords and headlines. Paul dives into how Agentic AI is creating impact and why the ...
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