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The Sona Blog

News, research and insights from the world of frontline work — expert perspectives on workforce management, AI innovation, and operational excellence.

Social Care
AI in Social Care: Hype to real-world results

AI in Social Care: Hype to real-world results

Practical insights on AI in social care from Sona, Greensleeves and Care England. Learn how AI improves workflows, care quality and staff wellbeing.

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Hospitality
Unlocking the Real Power of AI in Hospitality

Unlocking the Real Power of AI in Hospitality

Sona’s VP of Hospitality breaks down what Agentic AI really means for hospitality beyond the buzzwords and headlines. Paul dives into how Agentic AI is creating impact and why the ...

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Hospitality
Why fixing everyday friction is now the real productivity opportunity

Why fixing everyday friction is now the real productivity opportunity

Across the sector, teams are losing time, patience, and motivation because of outdated, disconnected, or inefficient processes. And while the conversation often focuses on guest ...

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Social Care
Budget 2025: What it means for Social Care Providers' Payroll

Budget 2025: What it means for Social Care Providers’ Payroll

This blog will focus on what the Budget means specifically for care providers’ payrolls, and how you can respond.

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Hospitality
What operators told us about the Budget

What operators told us about the Budget

Spending a morning with Hospitality leaders at a recent briefing meant there was only one topic on everyone’s mind: the Budget. The conversation was honest, practical, and full of ...

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Hospitality
Paul Watson's reflection on the budget poster.

Budget 2025: How it impacts the Hospitality sector

The Budget confirms what operators have been feeling for months: labour costs are rising, tax burdens are heavier, and consumer confidence is shaky.

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News
Sona x talos360

New partnership announced with Talos360

Sona and Talos360 announce a new integrated partnership.

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News
CGA Business Leaders Blog

Hospitality leaders’ confidence sinks ahead of make-or-break Budget

Soaring costs of doing business and pressure on guests’ spending have pushed hospitality leaders’ optimism down to a five-year low, the latest Business Confidence Survey from CGA ...

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News
Sona and KAM partnership

Sona and KAM release new insights: Poor systems and processes cost the Hospitality sector £2.7 Billion per year

Sona and KAM release new insights report: Poor systems and processes cost the Hospitality sector £2.7 Billion per year.

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Paul
Voyage Care
Pizza Pilgrims
Caring Homes
The Belfry
Avery
Popeyes
Hallmark
Cote
Salutem
Dakota Hotels
National Care Group
Hawksmoor
Kisimul
Beaumont
Achieve together
Loungers
Community Integrated Care
Randalls
Choice Support
Ole & Steen
Liaise
Firmdale Hotels
Cartrefi Cymru
SRSL Group
Signature
JRK Group
Yorkshire Care Group
Greensleeves Care
Aria Care
Advinia
Ardent Care
Paul
Voyage Care
Pizza Pilgrims
Caring Homes
The Belfry
Avery
Popeyes
Hallmark
Cote
Salutem
Dakota Hotels
National Care Group
Hawksmoor
Kisimul
Beaumont
Achieve together
Loungers
Community Integrated Care
Randalls
Choice Support
Ole & Steen
Liaise
Firmdale Hotels
Cartrefi Cymru
SRSL Group
Signature
JRK Group
Yorkshire Care Group
Greensleeves Care
Aria Care
Advinia
Ardent Care
Paul
Voyage Care
Pizza Pilgrims
Caring Homes
The Belfry
Avery
Popeyes
Hallmark
Cote
Salutem
Dakota Hotels
National Care Group
Hawksmoor
Kisimul
Beaumont
Achieve together
Loungers
Community Integrated Care
Randalls
Choice Support
Ole & Steen
Liaise
Firmdale Hotels
Cartrefi Cymru
SRSL Group
Signature
JRK Group
Yorkshire Care Group
Greensleeves Care
Aria Care
Advinia
Ardent Care