News, research and insights from the world of frontline work — expert perspectives on workforce management, AI innovation, and operational excellence.
A Q&A with Philip Eeles, Co-founder of Pineapple
At HT360, Sona's co-founder and CTO Ben Dixon explored what agentic AI really means for hospitality operators — and why the gap between hype and practical value is finally ...
The funding will accelerate the expansion of Sona’s AI platform, enabling frontline businesses to build, run and adapt the software that powers their operations.
Staff churn has always been treated as an HR problem. Something to monitor, report on, and accept as part of life in hospitality. But what if it's actually a revenue problem?
Adult social care is no stranger to pressure. Workforce shortages, rising costs, increasing acuity and operational complexity are no longer temporary challenges; they are now the ...
We recently brought together a group of senior hospitality leaders for a closed-door workshop in London. No demos. No sales pitches. Just an honest conversation about what's ...
We brought together hospitality leaders, operators and employment law experts to unpack what the Employee Rights Act will really mean for hospitality.
In this wide-ranging conversation, Kate Nicholls, Chair of UKHospitality, joins Paul Watson from Sona for a discussion facilitated by Mark Stretton, CEO at Fleet Street. Together, ...
Sona and Grateful announce integrated partnership.
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