News, research and insights from the world of frontline work — expert perspectives on workforce management, AI innovation, and operational excellence.
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How social care providers can adopt AI safely and effectively — covering where AI adds the most value, the risks of moving too fast or not moving at all, and practical steps to ...
Explore key takeaways from the Care Show London on the future of the care workforce, including digital adoption, AI, prevention, personalisation and sustainable workforce design.
Discover the key legislative changes hitting UK employers between 2026 and 2027, from the Fair Work Agency's new powers to radical SSP and zero-hours reforms.
A Q&A with Philip Eeles, Co-founder of Pineapple
At HT360, Sona's co-founder and CTO Ben Dixon explored what agentic AI really means for hospitality operators — and why the gap between hype and practical value is finally ...
The funding will accelerate the expansion of Sona’s AI platform, enabling frontline businesses to build, run and adapt the software that powers their operations.
Staff churn has always been treated as an HR problem. Something to monitor, report on, and accept as part of life in hospitality. But what if it's actually a revenue problem?
Adult social care is no stranger to pressure. Workforce shortages, rising costs, increasing acuity and operational complexity are no longer temporary challenges; they are now the ...
We recently brought together a group of senior hospitality leaders for a closed-door workshop in London. No demos. No sales pitches. Just an honest conversation about what's ...
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